Refund Policy

Last updated: August 26, 2026

Purchase terms

Refund eligibility, cancellation terms, and any applicable deadlines are presented at checkout and form part of the purchase agreement.

How to request help

Use the support contact provided in your purchase or license email. Include the purchaser email, order reference, and a short description of the issue. Do not send documents containing PHI to support.

Practice purchases

Multi-seat or practice purchases may have additional terms stated in the applicable order or agreement.